- About VPI
Central to our guiding principles are that they all revolve around our partnership with our customers. Over the past 18 years, we’ve developed a passionate, customer-focused culture in which these core beliefs drive our decisions and actions. These core principles are similar to the legs of a 3-legged bar stool - lose focus or fail to deliver on any one of these and vendors can lose customers. Over 90% of VPI’s sales to date have been competitive replacements. Almost all of those replacements can be attributed to the incumbent failing to deliver on at least one of these points from the customer’s perspective. We invite you to take a moment to learn why our customers consistently rate our products, support and overall value second to none.