VoIP Call Recording Trends

Across the globe, Voice over IP (VoIP) is now recognized as the next generation of telephony technology. Recent surveys have asserted that organizations of every size and nature are either investigating or implementing VoIP call recording technology because of its many advantages over traditional telephony. With VoIP call recording, your phone calls travel over the internet as data – in the same way as email. This type of service can dramatically lower telecommunications costs while increasing productivity. VoIP Call Recording also provides useful features and capabilities that conventional phone technology can’t offer. More than 80 percent of the companies planning to deploy IP telephony expect payback within the first three years. In reality, companies that have deployed the technology are experiencing complete return on investment within the first year. An integrated infrastructure that supports all forms of communication allows more standardization of equipment and a single cabling infrastructure. This leads to a further overall fall in operational costs. If cost savings aren’t enough, businesses that deploy IP telephony are experiencing other long-term benefits such as improved individual productivity, improved team collaboration, faster responsiveness to customers, and better quality of service to customers.

“By 2008, wholesale VoIP traffic in Europe, the Middle East, and Asia (EMEA) could reach 57 billion minutes. About 1,771 billion minutes of retail voice traffiic originating in EMEA will have a VoIP component in some portion of the route," Frost & Sullivan.

  VoIP Call Recording Solutions

VPI's Activ! IP VoIP Call Recording software solution VPI's IP Recording solutions are compatible and integrate with industry leading VoIP Telephony platforms, including Cisco Systems , Avaya , Nortel Networks, Siemens and others. Through collaboration with major Voice Over IP telephony solution developers, VPI ensures that its clients are able to effectively leverage VoIP call recording solutions to capture, evaluate, analyze and improve multimedia interactions over converging networks, supporting transition from legacy PBX systems to the new ROI boosting Voice Over IP telephony-based solutions.

  VoIP Call Recording News

VPI Partners with ePlus Technology to Satisfy Growing Demand for VoIP Call Recording Solutions

Overcoming the Hurdles of VoIP Call Recording

  VoIP Call Recording Software Resources