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VPI is a leading provider and innovator of interactions recording, quality management and performance optimization solutions for contact centers, financial traders, government, and public safety organizations worldwide. VPI's flexible, software-based technology enables organizations to reliably capture, evaluate and analyze interactions in order to cultivate customer satisfaction, leading to substantial improvement of business performance. VoicePrint systems are designed for reliability and adaptability, building on open standards technology and Commercially-Off-The-Shelf hardware for simple maintenance, integrations and expandability. |
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