While other competitors
may be acquiring companies and becoming extremely large, that
doesn't mean that they offer the best products or service. Many
of them create complexity and increase integration, upgrade, support,
and training costs - resulting in hefty ROI requirements.
Acquired products from acquired companies don't
always cooperate, hindering your contact center's business processes
and success. And acquired products often lead to discontinued
product support, costly forklift upgrades, and the need to re-architect
your infrastructure.
VPI is different. VPI offers a single integrated
platform and application suite™ developed and proven reliable
since 1994. With over 1,000 successful customer implementations,
VPI has architected all of our solutions on adaptable open standards
since day one, including interactions recording (TDM, VoIP and
screen), agent evaluation, performance management, agent coaching,
workforce management, and speech analytics. VPI will prove a better
platform and a lower cost of ownership or we won't earn your business.
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Activ! Performance Suite Agent, Manager and Executive Dashboards
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VPI is an
American company with a culture that focuses on understanding
each customer’s specific business requirements and developing
custom solutions to help them achieve their objectives. Our competitive
replacement program is designed to bring you the right mix of
product, process, and people – all aimed at mitigating the
pain, costs and uncertainty of legacy systems. You can rely on
VPI solutions to minimize risk, ensure regulatory compliance,
optimize processes, and boost performance
VPI Competitive
Replacement Program
Time to replace your interactions recording
or workforce optimization technologies? Choose VPI and we'll ensure a
seamless transition and great incentives that you'll want to take
advantage of. Call us at 800-200-5430 to learn more!
FREE with Your
VPI Implementation
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What
Your Contact Center and Users Get |
Activ!
View
Screen Recording |
The world's most advanced, network-friendly
screen capture solution. |
*Integration
Package |
$10,000 in professional services applied
towards creating a data connector to your PBX or ACD at
your primary site (and $5,000 towards each additional site
over 50 agent seats) to collect and present real-time and
historical performance information to agents, managers and
executives via dashboards.
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*Consulting
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$5,000 in consulting services applied
towards any of the following packages:
- Post-contract/Pre-install Operational Assessment
- Wellness Assessment (6 months after live date)
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*Onsite
Performance
Management Class - Level I
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Up to 20 people, instructor-led course
maximizes forecasted returns on the VPI technology investment
and identifies operational areas for improvement. |
Gold
Level Project Management
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Experienced team offers proactive guidance
with minimal resource utilization. |
Gold
Level Support
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Call into customer support 24x7 for
any reason, receive free replacement parts, and free in-version
upgrades at no additional charge for the first year (valued
at 18% of software).
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To qualify:
• Implementation size must be 50 seats or
larger.
• Valid only for orders received
prior to September 30, 2007.
• Purchase must include the integrated Activ! Voice voice
recording, Activ! IQ agent evaluation, and Activ! IQ Dashboard
applications.
**Does not include travel, airfair, hotel or
food expenses
©2007 Voice Print International,
Inc. All Rights Reserved. Trademarks are the property of their
respective owners. The information provided is subject to change
without notice.
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