Today's PSAPs face significant increases in wireless calls, FCC Phase I and II requirements, and compliance with the ADA (Americans with Disabilities Act), all while managing costs and providing the level of service the public and regulatory authorities expect. VPI's VPI PSAP Controller™ (powered by Experient) is designed to cost effectively meet these and other challenges. It is perfect for any PSAP interested in a 911 system that provides greater value, higher reliability and superior service and support.
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VPI PSAP Controller's Console GUI interface
provides quick and easy access to any event.
Click Here to view a larger screen image. |
Your Ultimate PSAP ANI/ALI Controller System
- Count on Maximum Reliability – VPI PSAP Controller is Phase I and II compliant, Linux based, and fully redundant for maximum reliability; built-in monitoring capabilities continually watch the health of the system, notifying the VPI support team as well as dispatchers of any issues that may arise.
- Empower Call Takers and Supervisors with Real-Time Intelligence – VPI PSAP Controller integrates with the VPI Dashboard performance management solution, enabling call takers and supervisors to view valuable, real-time information, including individual and group telephony metrics (such as ANI/ALI, Caller ID, etc), messages, links to training, emergency alerts, and more.
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TTY/TTD display facilitates communicating
with hearing-impaired callers.
Click Here to view a larger screen image. |
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Reduce Costs with True Compatibility – Compatible with much of the equipment already in place in many of today's PSAPs, VPI PSAP Controller can easily reduce costs by using the PSAP's existing telephone system, MSAG database connections, etc.
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Experience Utmost Flexibility for Call Transfers - Transfer calls to other PSAPs or to local telephone numbers. The calls can easily be transferred via the telephone company's tandem, making the incoming trunk available again. Store unlimited names and telephone numbers in the transfer list, including group names and telephone numbers.
To learn more, download VPI PSAP Controller Brochure
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