Call Recording Pricing from VPI - Leading Developer of Phone Call Recording Software.
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VPI delivers value unmatched in the industry today. With VPI, you’ll benefit from exceptional, integrated software solutions that immediately impact your operations at a fraction of the cost of other systems with the fastest ROI. We offer the best service and most flexible purchase and subscription pricing options.

Get empowered. Mix and match any of the following software modules you need.

Interaction Recording

Call and/or screen recording

 Live Monitoring

 Instant Recall

 PCI and HIPAA compliance

 Tag searchable CRM / CAD
     data to call recordings

Speech Analytics

 Search on spoken keywords
     and phrases

 Automated
     call categorization:

     • 10 pre-built categories

     • Category trend reporting

Quality Assurance

 Automated scheduling of
     calls for quality evaluation

 Unlimited evaluation forms

 Calibration

 Trend and status reporting

Performance Management

 Consolidated dashboards,
     scorecards and tickers

 ACD reports

 Custom metrics designer

 Real-time desktop tickers

 Wallboards

Workforce
Management

 Forecast generator

 Schedule optimization wizard

 Real-time adherence

 Interactive shift bidding

 Robust agent portal

 Multi-channel support

Coaching
and E-learning

 Learning Management
     System (LMS)

 Personalized Coaching
     assigned based on
     performance thresholds

 SCORM compliant

 Learner activity reports

Powerful platform capabilities included with all VPI modules!

 Secure Web browser-based
     access and administration

 Customizable dashboards

 Powerful Business rules engine

 Ad-hoc reporting and heat maps

 Messaging and alerts

 Audit trail reporting

 LDAP / Active Directory Single
     Sign On

 Virtualization support

 Data and file encryption

 

Questions? We have answers.

If you have questions about pricing, products, implementation, integrations, or anything else, let us know. Our highly trained and friendly specialists are ready to answer your questions.

CONTACT US

or call 1-800-200-5430