Aspect Software, Inc. is a global software and IT services firm. It provides call center unified communications - software and equipment for handling customer service requests, optimizing workforces, and offering customer self-service functionality.

As a dedicated Aspect Technology Alliance Program Partner, VPI coordinates its call recording and performance management product strategy and architecture with Aspect, to help organizations execute on their unified communications strategies. By delivering the needed capabilities in a scalable, software-based platform, the joint unified communications management solution eliminates the complexity and cost associated with traditional contact centers.

Avaya, Inc. is a premier, market leading developer of business communication solutions. The company provides unified communications and contact center technologies and related services directly and through its channel partners to leading businesses and organizations around the world.

VPI, Avaya’s Gold DevConnect partner for over a decade, provides proven, certified recording, data collection and reporting integrations to Avaya’s TDM and VoIP communication platforms. VPI’s call recording products are available from numerous Avaya PBX resellers around the world.

VPI and Avtec have developed an advanced integration of VPI’s recording technology with Avtec’s Scout VoIP console system for streamlined, software-only recording. Avtec is a leading provider of mission-critical dispatch console systems in North America with a suite of innovative VoIP and TDM systems that support multiple radio and telephony technologies. The certified integration of VPI CAPTURE with Avtec‘s Scout console system results in the capture of IP traffic directly from the console system, eliminating the need for spanning ports or managed switches. The integrated solution provides significant advantages over other offerings currently available. There is virtually no impact on network resources due to our direct connection to the Scout console system. VPI CAPTURE achieves superior audio quality and simplifies network design without the need to identify tap points required by other solutions.

Cicero provides businesses the ability to maximize every interaction from intra-company back office applications to those that take place between employees, customers and vendors while extending the value of the best of breed applications in which businesses have already invested.

Cisco Systems, Inc. is a progressive, globally acclaimed organization that designs, manufactures, and sells Internet Protocol (IP)-based networking and other products to the communications and IT industry worldwide, across all businesses sizes and a variety of industries. It serves the market through systems integrators, service providers, resellers, distributors, and retail partners

VPI, a dedicated Cisco Technology Developer Program Partner, has teamed up with Cisco for several years to deliver state-of-the-art voice recording , data collection and advanced reporting solutions, via certified integrations of Cisco’s VoIP communication systems with VPI’s recording and performance management applications.

Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company, provides leading software to business and government organizations in 80 countries to manage customer interactions over phone, Web and mobile devices. The Genesys software suite handles customer conversations across multiple channels and resources - self-service, assisted-service and proactive outreach - fulfilling customer requests, optimizing customer care goals while efficiently using resources.

VPI's integrated recording and performance management solutions naturally complement and extend the reach of Genesys contact center offerings, to provide mutual customers the advantage of a complete, optimized solution, with real-time visibility into the wealth of actionable intelligence.

Inova Solutions is a global provider of real-time information systems, such as call center reporting software and hardware, emergency notification systems for schools and universities, and Power over Ethernet (PoE) network clock systems.

Mitel Networks is a high-tech company providing unified communications solutions for business organizations. The company previously developed TDM PBX systems and applications but after a change in ownership in 2001, it now focuses almost entirely on Voice-over-IP (VoIP) products.

VPI has been a dedicated Mitel (formerly Inter-Tel) integration partner since 1998. VPI’s Mitel-certified recording solutions have been implemented around the world, sold and supported by over 400 Mitel offices as a complement to Mitel’s product offerings or as a stand-alone solution.

NEC Corporation is a Japanese tech giant that provides a broad range of IT products and services, including enterprise computing products, networking equipment, broadcasting systems, aerospace and defense system and numerous others. NEC is poised to play a vital role in the multimedia age, providing solutions through enhanced C&C (the integration of computers and communications) products and services.

VPI is NEC’s Univerge partner – its digital call recording products have been NEC Fusion- certified since 1998, to provide reliable, feature-rich recording of NEC’s voice communication platforms to both, enterprises and SMB organizations.

Nortel Networks Corporation, formerly known as Northern Telecom Limited and sometimes known simply as Nortel, is a multinational telecommunications equipment manufacturer. Nortel-developed technologies include a variety of telephony (voice) equipment, optical fiber, local wireless, and multimedia. In June 2009, Nortel's CDMA wireless business and LTE access technology was acquired by Ericsson. The Enterprise Solutions business unit, including the shares of Nortel Government Solutions and DiamondWare, was purchased by Avaya.

VPI, a Nortel Open Developer Partner, has developed recording solutions that seamlessly integrate with multiple Nortel telephony platforms, both TDM and VoIP - through these integrations, VPI ensures that organizations are able to effectively leverage VoIP recording solutions to capture, evaluate, analyze and improve multimedia interactions over converging networks.

Pipkins is a leading supplier of workforce management software for commercial call centers, providing sophisticated forecasting and scheduling technology.

Remote Data Storage, LLC. (RDS) is a provider of secure, reliable storage and backup solutions for a business' most valuable asset, their data. Located in southeastern Washington State, RDS is locally owned and operated with our headquarters in the beautiful Walla Walla Valley. RDS has positioned itself in small to medium sized markets with emphasis on excellent service and offers a total solution for a secure and affordable backup system. The exploding need for remote data storage and backup in today's business environment positions RDS as the logical solution provider.

Siemens AG is Europe's largest electronics and engineering conglomerate with headquarters in Germany. Siemens Corporation is the US holding company for Siemens AG – it manufactures and services a wide array of products from three major businesses: Industry (transportation, building, water treatment, and lighting); Energy (fossil fuel, renewable energy, power transmission, and distribution); and Healthcare (imaging and diagnostics).

In partnership with Siemens, VPI has provided integrated recording systems with Siemens communication and security technologies for nearly a decade, improving operational efficiency of organizations of all sizes.

Speakerbus Group plc is a privately owned communications technology developer and manufacturer headquartered in the UK with offices across Europe, the U.S. and Asia. Established in 1984, Speakerbus has built a solid reputation for supplying the world’s leading financial organisations and government and defence sectors with global voice and video communication solutions.