Sales & Service
VPI phone call logging software, quality monitoring and workforce
optimiation systems are sold
and serviced directly, or through a large network of certified
resellers.
Our resellers include:
Avaya
(Approx. 2,000 Locations)
VPI has been compliant under Avaya's Developer Connection program
since 2001 and VPI's phone call logging software solutions fully
integrate with Avaya S8700 and S8300, Definity, G3, Merlin Magix,
IP Office, Proactive Contact and other Avaya systems. D-Channel
monitoring is also available to capture extensive CTI-like data
with every call at a very low cost! VPI also provides extensive,
compliant-tested real-time reporting capabilities from Avaya ACD
and dialer systems.
Cisco
(Approx. 200 Locations)
VPI is a dedicated Cisco Technology Developer partner. VPI's phone
call logging software solutions have been tested
compatible with Cisco Unified Communications solutions in
Cisco labs. VPI also provides extensive real-time reporting capabilities
from Cisco UCC Express.
Mitel
(Approx. 400 Locations and Partners)
One of the fastest growing PBX and ACD manufacturers worldwide.
Mitel selected VPI phone call logging software solutions after
extensive evaluation of every major competing phone call logging
solution. VPI has developed a proven
integration to Mitel's 3300IPC VoIP Unified Communications
system. MiTAI and OAI interface links are also available to capture
extensive CTI-like data with every call at a very low cost!
Our resellers represent thousands of sales and support centers
internationally. Contact
us for a VPI reseller near you.
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