Client
Testimonials
 Providing
first-class customer service is essential to the success of
LegacyTexas Bank, and the VPI solution will continue to play
a key role in our customer growth strategy as
we expand throughout the North Texas region. The reassurance
offered by the product's reliability and ease of use
gives us great peace of mind when managing both liability
and quality, and the open architecture design plays an important
role in allowing us to grow and introduce new technologies without
the problems often associated
with upgrading and
interoperability.
-
John Drake
Executive VP and CIO
Legacy Texas
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Automated quality monitoring systems are among the "must haves"
for today's contact center. Industry experts agree that once
your call center reaches 20 people (depending on call volume
and other factors), manual methods to ensure quality control
are no longer practical or cost-effective.
Contact
Center Technology Innovations
Mitel-Approved Test Integration Delivers Unprecedented Levels
of Scalability, High Security, and Ease of Implementation in
Centralized or Distributed Environments.
"I accept. And, just
so you are prepared, there may be some quality monitoring."
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2009. Toonblogs.com. All rights reserved.
This cartoon has been brought to you by Carl Nelson, Editor/Publisher
of ToonBlogs.com.
To view more entertaining and educational contact center
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Feel free to forward this cartoon to others. However, you
may not post this cartoon publicly in any form.
 Visit
VPI's booth at the following upcoming events to experience a
live product demonstration, have your toughest questions answered,
and enter for a chance to win a new Apple iPod.
2009 Call Center Optimization Forum
|
Sign
up by March 31st to get a complimentary
pass to the event near you!
|
Orlando, Florida
Atlanta, Georgia
|
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