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Channel Partners and Resellers

VPI is looking for knowledgeable exclusive Channel Partners in specific areas of the US and throughout the world. VPI industry partners receive training, support and leads. Please contact our Sales Department or call at (805) 389-5220 X8088 for more information.

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Customer Support Manager - New Jersey

Please Reference Job Code 10NJ07-005

VPI is seeking an experienced customer support manager for our Wall Township, NJ office to lead and supervise the Help Desk with the goal of improving efficiency, processes and documentation. VPI’s Help Desk provides superior phone support for our suite of voice/data recording software products to customers all over the globe. This is an opportunity to make a visible contribution to a growing organization, and build relationships with technology counterparts in the offices of VPI’s high-profile customers.

The position requires 5+ years' help desk management experience in a technical environment. Able to effectively communicate, manage and schedule adequate staff members to work remotely or in-house. Telecommunications and software support experience highly desirable. BS degree in computer science, business management or similar, plus bi-lingual Spanish would be considered valuable to this position and to potential growth within the company.

The Customer Support Manager must undergo fingerprinting and background checking, as required by certain of our government customers. Although VPI does have many non-government customers, priority will be given to applicants with clear criminal records.

Email your resume with Job Code in subject line to: Resumes@VPI-corp.com.

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Product Trainers

Please reference Job Code #11CA09-003

VPI is growing its Product Training group!  Our Product Trainers play an important role in designing, developing, controlling, analyzing and communicating the benefits of VPI's suite of products and services to customers and potential customers alike.   Product Trainers manage, create and deliver high-energy ineractive training or web-based distance training programs, and will coordinate and respond to all internal and external training and technical assistance requests.

Responsibilities include communication with all departments to assess internal training opportunity needs, provide internal organization training in support of all products, services, content, processes, methodologies and initiatives, provide training updates to customers and dealers encompassing training issues important to each, report progress and areas for follow-up following completed training sessions, track post-training evaluations and continually seek new training methods and supplementary materials to enhance the training program and results.

Please email your resume with Job Code in subject line to Resumes@VPI-corp.com.

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QA Development Engineer

Please reference Job Code #11CA10-004

As a Quality Assurance Development Engineer, you will play a critical role in the validation of VPI products prior to releasing them to customers.  VPI is an industry leader in voice and data technologies.  Your knowledge and expertise will be utilized in areas of physical and virtualization testing, development of test tools, software testing, integration certification, data validation, network and telephony platforms in real-time scenarios.

VPI's QA team is responsible for determining the quality readiness of VPI's integrated call recording and workforce optimization solutions.  This spectrum includes audio and video recording, data collection, media and data management, data analytics, voice analytics, product stability, performance and reliability.

Responsibilities include working closely with development and QA teams to implement and validate test scenarios for physical and virtual configurations, emulating customer environments, creating strategy plans to improve product performance through testing (black box, white box, adhoc, agile, security), developing tools to support validating features and product requirements, documenting test procedures, test plans and test results, identifying success criteria and data requirements, and providing regular status reports on progress.

This position requires a B.S. degree in Computer Science or related field, 5+ years of software development experience, 3+ years of QA/software testing experience, 3+ years of virtualization product experience (VMware, ESX/ESXi/vCenter, Citrix XenServer/Xen Desktop, Microsoft Hyper-V), 3+ years of test tools experience (Telerik, DTM, Visual Studio Test Professional), scripting and/or programming using XML perl, python, ruby, tcl, C/C#/Objective C/C++, or java, familiarity with networking (TCP/IP routing/switching, WANs, iSCSI) and monitoring tools (Wireshark) in addition to great debugging ability and excellent verbal and written English communication skills.

VPI developers must undergo fingerprinting and background checking, as required by certain of our government customers. Although VPI does have many non-government customers, priority will be given to applicants with clear criminal records.

Please email your resume with Job Code in subject line to Resumes@VPI-corp.com.

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Territory Sales Executive (PSAS) - Western Region

Please reference Job Code: 11CA01-015

VPI is expanding!    In order to keep up with the growing demand for VPI’s award-winning suite of software products and services, we are seeking sales professionals with demonstrated success in the public safety sector.  These are senior sales roles with strategic account responsibilities for our highly active West Coast region, offering the opportunity to join a dynamic, creative company in a growth industry!  Candidates will ideally be located in southern California and Texas.

The positions require 5+ years of experience selling technology solutions, including software and services focused on communications recording and workforce optimization solutions for public safety emergency service providers.  Other requirements include a Bachelor’s Degree (or equivalent work experience), excellent computer skills (including MS Office, Goldmine or other contact database, MS Outlook), strong presentation skills, ability to interact with any level of an organization, ability to self-motivate, work independently or collaboratively, professional demeanor, well developed interpersonal skills and outstanding written and verbal English skills.

VPI proudly offers competitive base salary and variable compensation along with a generous benefit package for full-time employment.  The positions require approximately 50% domestic travel.  Telecommuting is available if candidates live more than 50 miles from the company’s Ventura County, CA corporate office.

Forward resume and cover letter to: Resumes@VPI-corp.com with the Job Code in the subject line.

 

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Territory Sales Executives - Southeast & Southwest Regions

Please reference Job Code: 11SE01-015

VPI is seeking 2 tenured sales professionals with demonstrated contact center success to service customers in the Southeastern and Southwestern USA as Director, Contact Center Practice.  These are senior sales roles with strategic account responsibilities for our largest contact center clients and commercial business prospects in highly active geographic regions, offering the opportunity to join a dynamic, creative company in a growth industry!

The positions require 5+ years of high level experience selling contact center-related technology software and services – preferably focused on business analytics, performance optimization and quality management.  Other requirements include a Bachelor’s Degree (or equivalent work experience), excellent computer skills (including MS Office, SUGAR or other contact database, MS Outlook), strong presentation skills, ability to interact with any level of an organization, ability to self-motivate, work independently or collaboratively, professional demeanor, well developed interpersonal skills and outstanding written and verbal English skills. Specific industry experience a definite plus!

VPI offers competitive base salary and variable compensation along with a generous benefit package for full-time employment.  These positions require approximately 75% travel, primarily domestic.  Telecommute from your home office with travel to our Ventura County, CA corporate office several times a year.

Forward resume and cover letter to: Resumes@VPI-corp.com with the Job Code in the subject line.

 

 

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Web Application Developers

Please Reference Job Code 9CA11-001

VPI is seeking to expand its software development team with experienced Web Application Developers. Under the guidance of the Director of Application Development, Web Application Developers play a critical role in the design and development of a wide array of products that provide VPI customers with informative real time feedback about their business. Responsibilities include design, coding, documentation and implementation of customer computer software applications. The position requires 5+ years of demonstrated experience with cutting edge technologies, working with highly scalable web applications using Visual Studio 2005/2008 and ASP.NET 2.0/3.0/3.5 (C#/VB). Also requires knowledge of and experience with AJAX, WCF and web 2.0 technologies to build dynamic and interactive web pages. Successful candidates will be well versed in current web technologies and tools, including HTML, HTTP, JavaScript, CSS and Windows browsers, have an understanding of object oriented design, and experience building data driven applications to SQL Server and other relational database systems. Experience with Silverlight 2.0 applications is a plus.

VPI Web Application Developers must possess the ability to work independently as well as collaboratively in a rapid development environment with focus on quality and SDLC best practices; demonstrate exceptional written and oral communication skills; and have the ability to develop and manage multiple projects with follow through on detailed implementation plans.

Email your resume with Job Code in subject line to: Resumes@VPI-corp.com

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