VPI Develops Reliable Call Center Management Software and Robust Contact Center Reporting Software.

Learn how to optimize quality and performance at an event near you.

Live and Virtual Events
 
 
Name
Date
Location
Venue
Registration

CCNG Optimizing Customer Contact
March 5, 2015
Charlotte, NC
Aon Hewitt
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SWPP & QATC Regional Meeting
March 17, 2015
San Diego, CA
Hard Rock Hotel San Diego
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VPI NG9-1-1 Recording and Quality Assurance Demonstration
March 19, 2015

Online
Register Now!

Attend the live demonstration to learn: How to save time searching for, assembling and exporting multimedia emergency incidents. How easy it is to upload photos, videos and documents to recorded incidents. Advantages of tagging incident ID, incident type and incident location from your CAD system to your recorded communications. Best practices for automating your Quality Assurance program. How to reduce liability by automatically delivering and tracking personalized training sent to your staff based on their QA scores.


SWPP & QATC Regional Meeting
March 19, 2015
Las Vegas, NV
Las Vegas Valley Water District Call Center
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2015 APCO Western Regional Conference
April 7 - 10, 2015
Sacramento, CA
Sacramento Convention Center
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2015 New Jersey NENA Conference & Tradeshow
April 13 - 15, 2015
Atlantic City, NJ
Harrah's Hotel & Casino
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TX APCO - TX NENA 2015 Public Safety Conference
April 19 - 22, 2015
Galveston, TX
Galveston Island Convention Center
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Navigator 2015
April 29 - May 1, 2015
Las Vegas, NV
Paris Hotel
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ICMI Contact Center Expo & Conference
May 4 - 7, 2015
Orlando, FL
Walt Disney World Dolphin Resort
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Utilities Security & Services Summit
May 8, 2015
Atlanta, GA
Renaissance Atlanta Waverly Hotel
Register Now!

You’re invited to uncover the best practices of high performing Utilities and Energy companies, and find out how to apply them. You’ll learn how to secure and improve your your dispatch and customer service contact center communications. You’ll discover proven techniques you can use to maximize staff performance, automate time-consuming processes, improve service quality and accuracy, and exceed customer expectations.


2015 VPI User Summit
May 20 - 21, 2015
Los Angeles, CA
Marina Del Rey Marriott
Register Now!

Come let us show you how to get the most from your VPI solution. Get the valuable advice you need to optimize your contact center operations.


IAUG Converge 2015
June 14 - 18, 2015
Denver, CO
Colorado Convention Center
Register Now!


IQPC 16th Annual Call Center Week
June 15 - 19, 2015
Las Vegas, NV
Mirage Hotel
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Washington State APCO NENA Conference
June 24 - 26, 2015
Kennewick, WA
Three Rivers Convention Cetner
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NENA 2015 International Conference & Expo
June 27 - July 2, 2015
Denver, CO
Colorado Convention Center
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Public Safety Best Practices Forum
July 23, 2015
Chicago, IL
Sheraton Chicago O'Hare Airport
Register Now!

You’re invited to uncover the best practices of high performing Public Safety Answering Points (PSAPs), and find out how to apply them. You’ll learn how to prepare your agency for Next Generation 9-1-1 multimedia communications. You'll discover proven techniques you can use to maximize staff performance, automate time-consuming processes, improve service quality and accuracy, and exceed citizen expectations


Utilities Security & Services Summit
August 5, 2015
Orlando, FL
Embassy Suites Orlando-International Drive
Register Now!

You’re invited to uncover the best practices of high performing Utilities and Energy companies, and find out how to apply them. You’ll learn how to secure and improve your your dispatch and customer service contact center communications. You’ll discover proven techniques you can use to maximize staff performance, automate time-consuming processes, improve service quality and accuracy, and exceed customer expectations. 


Public Safety Best Practices Forum
August 6, 2015
Orlando, FL
Embassy Suites Orlando-International Drive
Register Now!

You’re invited to uncover the best practices of high performing Public Safety Answering Points (PSAPs), and find out how to apply them. You’ll learn how to prepare your agency for Next Generation 9-1-1 multimedia communications. You'll discover proven techniques you can use to maximize staff performance, automate time-consuming processes, improve service quality and accuracy, and exceed citizen expectations


APCO International Conference
August 16 - 19, 2015
Washington, DC
Walter E. Washington Convention Center
Register Now!


Public Safety Best Practices Forum
September 17, 2015
Anaheim, CA
TBD
Register Now!

You’re invited to uncover the best practices of high performing Public Safety Answering Points (PSAPs), and find out how to apply them. You’ll learn how to prepare your agency for Next Generation 9-1-1 multimedia communications. You'll discover proven techniques you can use to maximize staff performance, automate time-consuming processes, improve service quality and accuracy, and exceed citizen expectations.


Austin Contact Center Alliance (ACCA) Symposium Expo
September 18, 2015
Austin, TX
UT Commons at the Pickle Research Center
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2015 QATC Annual Conference
September 22 - 24, 2015
Nashville, TN
Nashville Marriott at Vanderbilt University
Register Now!


APCO Atlantic 2015 Annual Conference
October 25 - 28, 2015
Burlington, VT
Sheraton Burlington Hotel & Conference Center
Register Now!


Utilities Security & Services Summit
November 12, 2015
Dallas, TX
TBD
Register Now!

You’re invited to uncover the best practices of high performing Utilities and Energy companies, and find out how to apply them. You’ll learn how to secure and improve your your dispatch and customer service contact center communications. You’ll discover proven techniques you can use to maximize staff performance, automate time-consuming processes, improve service quality and accuracy, and exceed customer expectations.


 
Reseller Partners
Name
Date
Location
Venue
Registration

Currently, there are no upcoming Partner events for this sector.