Digital and Analog Telephony
In addition to compatibility with most analog and digital phone systems, VPI provides CTI compatibility and direct digital integration with all major PBXs. In addition, exclusive D-channel monitoring captures expanded call detail information without the need for an expensive CTI server (required by other digital telephone recording software-based systems just to achieve the same level of functionality)..

VoIP Telephony
VPI’s IP telephone recording software solutions are fully compatible and integrate seamlessly with industry leading VoIP telephony platforms from Cisco Systems and Avaya. Through collaboration with major VoIP telephony solution developers, we ensure that our clients can effectively capture, evaluate, analyze and improve multimedia interactions over converging networks. VPI solutions support the transition from legacy PBX systems to the new ROI boosting VoIP telephony-based solutions.

Turrets / Hoot 'n' Holler Systems
The typical financial trading floor has more external private lines and PSTN trunks than it has traders! As a result, traders use custom phone instruments such as turrets and hoot ‘n’ holler systems that provide instant access to a wide range of external lines. To meet these demands, VPI systems integrate seamlessly with today’s leading turret, hoot ‘n’ holler, and intercom systems from industry leaders including IPC and Speakerbus.

3rd Party Software Applications
By simply leveraging VPI’s free APIs and Active X Toolkit, your recordings can be incorporated directly into your pre-existing applications! This advanced flexibility means you don’t have to detour to VPI’s application for call retrieval and replay, and there’s no need for extra training – simply use the applications you already know! Numerous 3rd party applications have been customized and integrated with VPI’s powerful digital telephone recording software features. Examples include DST’s AWD workforce management application, and MAS’ MASterMind security products. Engineers at Tony Hoffman Productions – a VPI customer – designed applications to enable the sales, customer service and quality control departments, to retrieve VPI records without leaving their CRM application.