Rely on VPI's  call recording, quality management and workforce optimization.
Rely on VPI's  call recording, quality management and workforce optimization.

Success Delivered to Thousands of Customers throughout the World

As a market leader in the development of innovative, integrated solutions for call recording, quality management, and workforce optimization, VPI is proud to list some of the world’s most prestigious organizations around the globe among its 1,500+ satisfied customers.

Our primary source of new customers is the significant number of word-of-mouth referral endorsements we receive from our existing customers. We pride ourselves on providing and unprecedented customer service and support. As a result of this dedication and commitment to excellence, VPI recently ranked #1 in Customer Assurance in Ventana Research's prestigious Value Index.

Contact Center Financial Government Healthcare Public Safety

Our customers include:

  • Leading financial services companies, including 4 of the top 10 investment banks and 3 of the top 10 commercial banks.
  • World-class product and service company contact centers, including the world's largest retailer, the world's largest vehicle manufacturer and the world's third largest energy company.
  • Over 500 of the world's finest public safety emergency communication centers including 4 of the top 10 U.S. largest cities.
  • Numerous military and federal, state and city government agencies.
  • Leading organizations across a broad range of industry sectors.

Click here to view VPI success stories of select customers in your industry that chose VPI.