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VPI's case studies are now available online in Adobe's PDF format. If you have the Acrobat Reader, you can view the document directly. You can also choose to download the file to your PC for future reference or printing. Download Adobe Acrobat |
| Company | Industry | Connectivity | Download Case Study | ||
|---|---|---|---|---|---|
![]() | Alachua County | ||||
Alachua County needed to centralize management of its quality and liability and address the challenge of high employee turnover. With VPI, the County was able to streamline operations, increase productivity and make employees feel more motivated to perform. | |||||
![]() | Arcata Police Department | ||||
VPI offers the Arcata Police Department a state-of-the art call and radio logging system with an unparalleled degree of scalability in growth and functionality in order to provide the community with reliable service. | |||||
![]() | Chevron Fire Department | ||||
VPI call and radio recorders offer Chevron Fire Department an unparalleled degree of scalability in growth and functionality with an unlimited number of channels and storage hours. | |||||
![]() | City of Edmond | ||||
Edmond is the sixth largest city in the state of Oklahoma. It is a full service city that emphasizes responsiveness, financial accountability and transparancy to its residents. Edmund needed to centralize QA operations and effectively monitor calls handled by employees of electric, water and sewer utilities. The city of Edmund chose VPI’s award-winning interaction recording system along with VPI’s tightly integrated quality assurance (QA) solution. | |||||
![]() | City of Elgin Police Department | ||||
Increasing Productivity in The Communications Center - An updated voice logging system introduces the City of Elgin Police Department communications center to a range of powerful, network accessible features that dramatically boost productivity. | |||||
![]() | Fairbanks Police Department | ||||
To handle all of their call and radio logging and storage, Fairbanks has installed a VPI digital voice recording system that “provides the police department with a mission critical tool for ensuring the safety of the community.” | |||||
![]() | F-M Ambulance | ||||
| Read how F-M Ambulance Service achieved 100% quality improvement with VPI's state-of-the-art digital call and radio recording solution. | |||||
![]() | Martinsville -- Henry County 911 Center | ||||
Learn more about how VPI call and radio racording technology helps the Martinsville - Henry County 911 Center overcome the challenges encountered with their obsolete 4 mm DAT recorder. | |||||
![]() | Meade County 911 | ||||
Meade County 9-1-1 realizes faster record retrieval with VPI system. Like all 911 dispatch centers, Meade County 911 is required to record all their call center communications for liability purposes, quality assurance and development. Meade County was looking for a system that would capture and record telephone and radio communications as well as increase the efficiency, quality and content of the service their call center provided during critical communications. Meade County 911 dispatch advisor, Capt. Tim Livers, was impressed with the flexibility, reliability and ease of use of the VPI recording system. | |||||
![]() | Menominee Tribal Police Department | ||||
Enabled the Menominee Tribal Police to provide emergency response service to the citizens of Keshena, Wisconsin, while protecting their liability through the safe and reliable management of their dispatch call records. | |||||
![]() | Riverside County Sheriffs Department | ||||
| VPI met Riverside County's challenge of replacing their obsolete phone and radio recorders with a solution that would eliminate the cumbersome tasks associated with archiving and retrieval of their recorded transactions. | |||||
![]() | San Bernardino County Sheriff's Department | ||||
Fed-up with their obsolete voice logger and cumbersome retreival of archived recordings, SBCSD chose VPI recording system for full-time recording and reliable online storage. | |||||
![]() | San Bruno Police Dept | ||||
For the San Bruno Police Department, the installation of the VPI recording system significantly improved record turnaround time, increased productivity, and reduced costs. Read on to find out how. | |||||
![]() | Ventura County Fire Dept. | Ventura County Fire Dept. | |||
A major contributor to Ventura County Fire Department’s expansion and overall high efficiency, the VPI recording system provided the necessary tools Ventura County Fire Department needed for their operations that their earlier, proprietary call and radio logging system did not. | |||||
![]() | Winter Garden Police Department | ||||
The VPI public safety recorder enables the Winter Garden PD to provide reliable emergency response service to the citizens of Winter Garden, Florida, while protecting their liability through the safe and reliable management of their interactions records. | |||||