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VPI is the world's premier provider and innovator of interactions recording,
quality management and workforce optimization solutions for businesses and government
organizations worldwide. VPI's reputation and strategic vision for developing outstanding multimedia recording, quality management and workforce optimization technology and customer service is reflected in our tremendous growth.

  • Established in 1994. Developed first call recording solution on Microsoft Windows platform.

  • Global headquarters in Camarillo, California, USA with offices throughout the world

  • 80 employees across the United States, Europe and Asia

  • Blue chip customer base includes leading companies - 10 of the Fortune Top 50 companies - in the most competitive industry sectors, including financial services, outsourcing services, public safety, healthcare and energy

  • Interactions recording and workforce optimization solutions deployed in more than 1,300 organizations across 50 countries

  • Recognized by customers and industry experts in interactions recording and quality management 

  • Winners of numerous industry awards for innovation and technology excellence

  • Strategic partnerships with leading telecommunications vendors, software developers and system integrators including Avaya, Aspect, Cisco, Genesys, Microsoft, Mitel, NEC, Nortel, Siemens, Speakerbus and Utopy.

  • 90% of VPI sales replace competitors' systems

  • VPI won The 2007 CRM Rising Stars Award from Customer Relationship Management Magazine


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