| VPI Messaging™ enables supervisors to send out timely messages, alerts, and bulletins to the desktops of single or multiple call takers/dispatchers . Messaging is not only more immediate than email, but it is also more secure and allows for real-time communication.
Key Benefits of Call Center Messaging Software:
Supervisors can send out messages to all employees simultaneously – or to a group or an individual – and track all of the messages
Ultimate platform for conveying emergency communications in the event of a crisis in an office environment – messaging is instantaneous and displayed on desktop dashboards
Replaces the need for hardware intensive reader boards
Messages can be motivational – supervisors can send congratulatory messages to staff upon passing examinations, being promoted, celebrating birthdays, etc.
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Interactions Suite™ / Prioriti Messaging - Instant Messaging Software
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