VPI’s reputation for outstanding recording, quality monitoring and workforce optimization technology and customer service is reflected in the awards and recognition we've received.

	2012 HOT Product Award from APCO Public Safety Communications Magazine
	VPI VirtualSource Virtual Agent Call Automation Solution Wins TMC’s Speech Technology Excellence Award
	2012 Ventana Research Hot Vendor Award
	VPI EMPOWER Suite Wins 2011 Communications Solutions Product of the Year Award
	2011 Internet Telephony Product of the Year Award
	2011 HOT Product Award from APCO Public Safety Communications Magazine
	2010 Communications Solutions Product of the Year Award
	Hot Vendor Rating from Ventana Research’s 2010 Value Index for Agent Performance Management
	2010 Product of the Year Award from Customer Interaction Solutions® Magazine
	2010 Contact Center Technology Innovation of the Year Gold Medal by ContactCenterWorld.com
	2009 Product of the Year Award from Customer Interaction Solutions® Magazine
	2009 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
	2009 HOT Product Award from APCO Public Safety Communications Magazine
	Frost & Sullivan 2007 North America Customer Value Enhancement Award
	The 2007 CRM Rising Stars Award Customer Relationship Management Magazine
	Best Call Monitoring/Recording System 2006 Best of Show Award International Call Center Management (ICCM) Annual Conference
	Best Monitoring and Recording Solution 2004 Best of Show Award International Call Center Management (ICCM) Annual Conference
	Outstanding Achievement Award Recording System Integration, 2003 Avaya DevConnect Program
	Best of Show Award 2000 CTI Expo TMC Communications Solutions Magazine
	Top Rated Organization Dunn and Bradstreet, 1999
	Best of Show Award 1998 CTI Expo CTI Magazine