Coaching & E-learning
VPI COACHING™ for emergency communication centers is a highly effective electronic alternative to traditional learning. Tightly integrated with VPI’s quality assessment and recording systems, this powerful, automated coaching solution delivers personalized training content for each user, closely matched to his or her individual needs. Although highly intuitive and easy to use when developing coaching materials, VPI COACHING can be configured to leverage your existing or 3rd party sourced standards-based coaching and training resources. Emergency Communication Centers that use VPI COACHING have more efficient, better trained, motivated personnel, which invariably results in improved public satisfaction and the approval of governing agencies.
|Personalized course assignments for each call taker or dispatcher|
|Customizable coaching delivery for each type of skill and incident|
|Adoption of any standards-based learning content for highest flexibility|
|Just-in-time centralized messaging and status updates|
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