Playback Recorded Calls in AQUA.

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Call Playback with AQUA™

Priority Dispatch and VPI have partnered to streamline the case review process and make your job much easier. Now you can conveniently playback audio and optional desktop screen video recordings related to cases of interest directly from your AQUA Evolution case review interface – eliminating time-consuming need to search for recordings within a separate recording system.

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Please fill out this form to get the VPI Priority Dispatch AQUA Call Playback fact sheet

You’ll also get access to dozens of other valuable white papers, research reports, Webcasts and more in the VPI Resource Center.

VPI Priority Dispatch AQUA Call Playback

Don’t Need a New Call Logging Recorder Yet? No Problem.

VPI offers an extremely affordable Quality Assurance recorder that non-invasively records your console audio for immediate playback within AQUA. The recorder also provides redundant console audio recordings in case your other recorder ever fails.

AMR - American Medical Response

Our QA evaluators can reduce their assessment time by up to 50% thanks to the Priority Dispatch AQUA / VPI call playback integration. A huge time saver.

AMR - American Medical Response

Watch the 2-minute Demo Video!

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Speak with a VPI Specialist about your specific needs and get a front row seat to a better tomorrow.

Schedule a demo, or give us a call at .

VPI Customer Ratings and Reviews

We switched to VPI and it has been a world of difference from our previous system. It is very user friendly and customizable for our different levels of users. Support has been excellent too.

Angela Fine
CAD Adminstrator, Bell County 9-1-1 Communications

We couldn’t be more pleased with VPI. We used to struggle to perform 90 QA checks per month. Now we are at 1,680 QA evaluations per month, and keep increasing. Our staff loves it.

Tami Chamberlain
Training and QA Supervisor, Hamilton County 911 Emergency Communications District

We have been 100% satisfied so far and are very happy we have VPI’s recording product for our PSAP center.

John Hubbard
Captain, Bentonville Police Department