As the premier provider of call
recording, interaction analytics and workforce optimization solutions,
VPI is pleased to offer you the following resource guide:
Call
Recording Guide to PCI DSS Compliance Authored by Dick Bucci, Chief
Analyst, Pelorus Associates
On
October 28, 2010, the Payment Card Industry Standards Council
made a major update to the PCI Data Security Standard. PCI DSS
version 2.0 went effective on January 1, 2011. Organizations that
do not take action this year to ensure compliance with these new
requirements could face costly fines. You'll learn:
How the new PCI DSS
requirements will affect your organization.
Important PCI DSS
requirements that impact call recording and quality monitoring.
Six alternatives
for preventing recording and storing of sensitive credit card
authentication data.
How to protect against
breaches of sensitive card and personal information.
Best practices for
securing at-home and remote employees.