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In order to save more lives, better protect property and help prevent crimes, emergency communication centers strive to provide the highest level of service possible. The Next Generation 9-1-1 ready VPI EMPOWER 911 suite, built on a proven platform with an acclaimed 15-year history, provides latest-generation tools to record, analyze, evaluate, and improve the quality of emergency call taker and dispatcher communications, while also reducing costs and personnel turnover.
VPI EMPOWER 911 combines and enhances the benefits of VPI CAPTURE PRO advanced emergency voice recording, VPI QUALITY call taker quality assessment, and VPI COACHING eLearning and training. Individually, each solution is robust and powerful, but they are exponentially more valuable when integrated.
Audio Recording Audio & Incident
RecordingQuality Assurance Electronic Training 
Live Webinar
Webcast on Next Generation Multimedia Recording, Quality Assurance and Coaching Demonstration
Attend the live demonstration to learn:
• How to save time searching for, assembling and exporting multimedia emergency incident...Recorded Webinar
APCO Training Webcast: Public Safety Quality Assurance Best Practices and Tools
Join APCO Institute Adjunct Instructor Lori VanGilder and QA specialist Patrick Botz from VPI to learn how to implement an effective QA/QI program ...
Live Webinar
Public Safety Quality Assurance Best Practices and Tools
It is crucial to monitor the quality of emergency communications to reduce problems, limit liability and improve...
Recorded Webinar
Advantages of IP Dispatch and Recording, PowerSouth Case Study and Best Practices
Learn how PowerSouth Energy Cooperative modernized its communications center and boosted liability and quality control with a state-of-the-art IP d...
Live Webinar
Experience VPI’s Award Winning VPI EMPOWER 911 Recording and Quality Assurance Software
Experience VPI’s Award Winning VPI EMPOWER 911 Recording and Quality Assurance Software
Is your current legacy voice recording system...
Recorded Webinar
Best Practices in Public Safety Recording, Quality Assurance and Training
It is crucial to monitor the quality of emergency communications to reduce problems, limit liability and improve performance.The goal with Quality ...
Recorded Webinar
Avoiding the Pitfalls of Next Generation 9-1-1 Communications Management and Recording
New Voice over Internet Protocol (VoIP) and cellular communications have changed the way the world communicates. They have a great potential to imp...
Recorded Webinar
VPI EMPOWER 911 Recording and Quality Assurance Solution Demonstration
VPI offers a simple, highly innovative emergency voice record, quality assurance, and call taker coaching system featuring an easy migration path...
VPI In The News VPI Insights Blog APR 2013 Priority Dispatch and VPI Unite to Offer the Most Advanced Quality Assurance Solution for Emergency Communication Centers NOV 2012 VPI EMPOWER 911 Recording and QA Solution Wins Second Consecutive APCO Product of the Year Award More Resources 
More News Read All Ready to optimize?Ensure Compliance. Boost Workforce Performance. Delight More Customers.
