Record 100 percent of call, radio and data communications, unified across any number of locations – you can now capture audio and data from any combination of traditional or trunked radio and circuit-switched or VoIP telephone systems, while automatically capturing available data. Centralized storage configurations are available for seamless access to recordings that originate from any number of locations. Optionally record one or multiple console screens to evaluate synchronized audio and screen playback.

Guard your data from unauthorized access – with strong user authentication management, comprehensive audit trails, granular definitions of user access rules down to specific functions and channels, and end-to-end AES 256 encryption of the application and data with key management. Every call record within the VPI application is watermarked in real time to ensure authenticity and preserve the integrity of your evidence.

	Freely search, locate, playback and share – with fast and powerful navigation from high level overview down to the recordings that matter the most, using instant searches and powerful filters. Authorized users can share recordings via email or export onto removable media.
	Easily reconstruct and analyze incidents - search by any captured data and graphically visualize call and radio recordings to rapidly assemble, save and deliver incident evidence. Whether saved scenarios are accessed within the application or exported, you review both the audio and graphical representation of recordings and events as they occurred during the incident.
	Rapidly playback the most recent calls or radio transmissions via software-based Instant Recall – even those that are still in progress! Configure Instant Recall for access to any number of recordings.
	Quickly recognize and analyze call patterns – assess your center’s capacity and call volumes, compare the call handling patterns of your operators, and much more! Visualize data in dynamic, easy to understand heat maps, charts, and reports that allow for easy navigation through layers of information. Customize your interface for instant access to the most important charts.

	Monitor live calls across multiple locations with VPI’s real-time streaming technology.
	Conveniently locate and playback coachable call or radio recordings – either by using Search and Discover interface, or directly from a variety of standard reports, or even by navigation through graphical Heat-Maps!
	Leverage best practice calls for training – recordings are highly portable in small file sizes and can be delivered as files embedded with convenient self-contained graphical player interface.

	Easily adapt to changing emergency communication technologies and legislation – with open standards and service oriented architecture, VPI CAPTURE™ is designed to adapt, evolve, and expand as your needs change, while protecting your initial investment.
	Attain hassle-free transition from recording traditional to IP-based communications. VPI CAPTURE™ supports both types of interactions, even co-existing in the same system as a hybrid recording solution. Regardless of the source, all recordings are consolidated and stored in the same file format and can be accessed and analyzed in a unified fashion via the single interface.
	VPI CAPTURE™ leverages open architecture and is platform independent – it can reside securely behind your firewall and work in harmony with your network operations. Choose from a variety of standards-based hardware platforms that leverage off-the-shelf components. This design equips your center for the greatest degree of cost-effective growth in both functionality and capacity, allows for archiving onto any standards-based devices, and supports the ease of prompt component-level service.

With the VPI QUALITY™ module, you can accelerate quality improvements, while gaining objectivity and efficiency in the quality evaluation process. VPI QUALITY™ automatically delivers call or radio recordings for evaluation, based on rules defined by your organization. When implemented with VPI CAPTURE PRO™ – a solution that automatically collects and appends CAD data such as incident number and incident type from call taker screens to call recordings – your quality evaluation system can be focused on specific types of incidents based on their frequency, categorization, outcomes, or other objectives.

VPI TRAINING enables the automated delivery of personalized, electronic coaching and training assignments, that maximize each call taker’s potential.