Please fill out this form to get the VPI QUALITY PRO Analytics-Driven Quality Monitoring fact sheet
You’ll also get access to dozens of other valuable white papers, research reports, Webcasts and more in the VPI Resource Center.
VPI QUALITY PRO™ quality assurance software transforms the contact center quality management process with analytics-driven call selection, targeted evaluation and coaching, and a wealth of actionable insights. VPI QUALITY PRO enables agents and supervisors to dramatically improve their effectiveness and job satisfaction – immediately, efficiently and consistently. Now you can align your team with corporate objectives, deliver excellent customer service and earn valuable customer loyalty.
|Analytics-driven call selection for evaluation|
|Actionable insights into business and customer experience issues and opportunities|
|Automated E-learning and coaching based on employee skill gaps|
Speak with a VPI Specialist about your specific needs and get a front row seat to a better tomorrow.
Fill out the form, or give us a call at .